Delivery & Shipping
We deliver for free World Wide. Goods are shipped from Sweden. Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. Skultuna does not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your charges may be. If you do incur any such additional charges they must be rendered for your package to clear customs. Please contact your local customs office or DHL for more information.
Skultuna.com accepts the economic responsibility if products are damaged or missing during transport. However, you are required to contact our Customer Service within 5 business days if any such damage or fault is discovered upon receiving your order.
If you return a product at your own expense, the economic responsibility is yours if products are damaged or missing during the return transport. Make sure you pack your products carefully to avoid damage during transport. Within EU we recommend you use our pre-paid return shipping label, please contact email@example.com to receive one.
Non picked up goods
Items not collected and returned to Skultuna will be subject to a fee of 40 EUR/USD which will be deducted from the credit made to the card used as payment. If you change your mind and wish to return the order, please collect it and have it returned with the proper documents.